... and to PDQ - thanks!

POA (PDQ Owners Association) questions, membership issues, annual meeting, etc.
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Old PDQ Message Board
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... and to PDQ - thanks!

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... and to PDQ - thanks!

Posted by Roger Ford on September 15, 19100 at 07:02:42:

We have been going round and round (since July) trying to get our Lemar /
Simpson Lawrence (S/L) Sprint 1000 windlass repaired. Lemar said that they would
take 4 to 8 weeks to repair at their location so they suggested that I send it
to one of their repair stations in Florida - they verified that they would turn
it around in a week. We did that and guess what - catch 22? They needed a motor
from Lemar and couldn't get it (They were in contact with the same people at
Lemar who told us to send it to them.) PDQ stepped in on our behalf and the
problem was solved

It is great to know that all of the PDQ folks are there to assist in problem
solving - and Debbie and Lynn have been a tremendous help! My experience is that
there is no lack of customer service at PDQ

Roger Ford
s/v Kokomo
PDQ36080
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